Reference

How kabook Handles Your Personal Data

At kabook, we treat your personal data with care — this page tells you exactly what we collect, why we collect it, and how you can control it.

Data collected only as neededYour rights respected under local lawEncrypted storage at every stepClear opt-out paths availableContact us anytime to update your details
explore lobby Read FAQ
kabook How kabook Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your data is used, want to request access to what we hold, or need to correct any detail on your account, our privacy support team…

Email Privacy Request Send a detailed request to our dedicated privacy address. Include your registered email and the specific data action you need — access, correction or deletion — and we will handle it within 72 hours.
Live Chat Support Open the live chat window from any page on kabook to speak with a support agent. For data queries, ask to be transferred to the privacy team and have your account details ready to verify your identity.
In-Account Help Centre Log in and visit the Help section in your account dashboard. The Privacy and Data tab lets you submit a formal data request, track its status and download a copy of your stored data directly.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at kabook

We apply multiple layers of protection across your account and payment data. From the moment you register to the time you request a withdrawal, your information is handled under strict internal controls…

Data Collection

We collect only what is necessary to run your account and process transactions. This includes your name, contact details, payment method identifiers such as your UPI handle, and session activity logs used for fraud prevention.

Cookie Practices

Our site uses functional cookies to keep you logged in and analytical cookies to understand page performance. You can manage cookie preferences through the banner that appears on your first visit or from your browser settings at any time.

Account Security

Your account is protected by password hashing and optional two-factor authentication. When you initiate a withdrawal, we verify your identity against the details you registered with before releasing funds to your Paytm or PhonePe wallet.

Data Retention

We keep your account data for as long as your account remains active and for a period after closure as required by applicable Indian financial regulations. You may request deletion of non-essential data at any time through the Help Centre.

Who Can Access Your Data

Inside kabook, data access is limited to staff whose role requires it — account management, payment processing and fraud teams. We share data with payment processors like UPI networks only to the extent needed to complete your transaction.

Requesting Changes

You have the right to access, correct or request deletion of your personal data. Submit your request via email or the in-account Help Centre. We will confirm receipt within 24 hours and complete the action within seven working days.

Your Questions About Privacy at kabook

Below are the questions we receive most often about how your data is collected, stored and managed. If your question is not covered here, contact our privacy team directly through the channels listed in the section above.

We collect your name, email address, mobile number and date of birth at registration. Once you transact, we also record your chosen payment method details — such as your UPI ID or linked Paytm account — and the transaction amounts and timestamps for each deposit or withdrawal.

We do not sell your data. We share it only with payment processors — UPI networks, Paytm and PhonePe — to complete transactions, and with fraud-detection services that help keep your account secure. No marketing third parties receive your personal details.

After account closure we retain your data for the period required under applicable Indian financial and regulatory rules. Data that is no longer legally required is deleted or anonymised. You can request confirmation of deletion once the retention period ends.

Yes. Log into your account, go to the Help Centre, and choose the Privacy and Data tab to submit a data access request. We will compile your information and make it available for download within seven working days of verifying your identity.

We use functional cookies to maintain your login session and analytical cookies to measure page performance. You can accept, reject or customise cookie categories through the consent banner on your first visit, or by adjusting your browser settings at any time.

Change your password immediately using the Forgot Password link on the login page, then contact our live chat team. Our security team will review your account activity, flag any suspicious sessions and guide you through securing your account and linked payment methods.

Our privacy policy covers all use of the kabook platform. Access and eligibility depend on local law and are available where local law permits. The data rights described here apply to your account regardless of which Indian state you are accessing from.

Related Pages

kabook Casino Register Magic Crystal kabook App